Mobile apps, mobile working & kiosks for UK councils

As technology continues to evolve, UK councils face increasing pressure to modernise their services and improve efficiency. Mobile apps, mobile working solutions and self-service kiosks are playing an increasingly vital role in transforming how councils deliver services to their communities. With the growing demand for accessible, efficient and convenient public services, councils must adapt to meet the needs of their citizens and their workforce.

At My Council Services, we provide cutting-edge Mobile Apps, Mobile Working and Kiosks solutions specifically designed for UK councils. Our platform empowers local authorities to improve the delivery of services, streamline operations and enhance citizen engagement through mobile-first technologies.

The shift towards mobile apps and mobile working presents both opportunities and challenges for councils. While mobile solutions can enhance workforce efficiency, improve service responsiveness and reduce administrative burdens, they also introduce complexities in implementation, security and integration. Key challenges include:

At My Council Services, we offer a fully integrated Mobile Apps, Mobile Working and Kiosk solution that helps councils address these challenges. Our platform enables councils to deliver a seamless, mobile-first service to both citizens and staff, enhancing accessibility, operational efficiency and overall service quality.

Our mobile solutions provide councils with a way to connect with their communities, streamline field operations and support self-service for citizens. Whether it’s enabling on-the-go mobile working for council staff or providing easy-to-use kiosks for public service access, we have the tools to transform how local governments engage with their people.

Enable council staff to access, update and complete tasks on-the-go with our mobile workforce management tools. Whether it’s reporting issues, managing work orders or completing inspections, mobile working solutions improve efficiency and communication.

Set up interactive, user-friendly kiosks in public spaces for citizens to access council services, report issues, make payments and complete administrative tasks. These kiosks offer 24/7 access to services, improving citizen satisfaction and reducing foot traffic at council offices.

Provide citizens with easy-to-use mobile apps that allow them to access a wide range of public services, including reporting issues, paying bills, applying for permits and tracking service requests. Our apps offer a modern, convenient way for citizens to interact with their council.

Mobile apps and working solutions give council staff real-time access to data and service requests, ensuring up-to-date information for decision-making. Citizens can also track the status of their service requests, improving transparency.

Our solution enables seamless communication between mobile workers, citizens and council teams. Push notifications, messaging and alerts ensure that everyone stays informed and can respond to issues in real-time.

Tailor dashboards for council staff to display relevant data, such as service request statuses, performance metrics and workload summaries. This allows for informed decision-making and a better overview of operations.

We implement robust security measures to ensure data privacy and security. With encryption, secure access controls and compliance with GDPR regulations, councils can trust that sensitive information is protected.

Our mobile working solution supports offline functionality, allowing council staff to work in areas with limited connectivity. Once they are back online, all updates and data are automatically synchronised.

The need for mobile-first solutions is undeniable in today’s fast-paced world. By integrating mobile working capabilities and self-service kiosks, councils can adapt to changing citizen needs, reduce operational costs and streamline internal processes. Our Mobile Apps, Mobile Working & Kiosks solutions empower UK councils to embrace the digital transformation that is vital for delivering modern, efficient public services.