About My Council Services

Welcome to My Council Services, the premier digital platform dedicated to revolutionising local government operations across the UK. With a wealth of experience working hand-in-hand with councils, our team has meticulously crafted this solution to meet the unique needs of local authorities. Our mission is to drive digital transformation, enabling councils to achieve remarkable cost savings and operational efficiencies.

Vision

Our vision is to empower local authorities with cutting-edge digital solutions that enhance service delivery, foster community engagement, and drive sustainable growth. We aspire to be the leading partner for councils in their journey towards a more efficient, responsive, and transparent public service framework.

Mission

Our mission is to deliver innovative, reliable, and user-friendly solutions that address the unique needs of local councils. By providing top-notch training and support, we aim to facilitate a smooth transition to digital operations, ultimately contributing to better resource management, improved citizen satisfaction, and substantial cost savings for local authorities.

 

Values

  • Excellence: We strive for excellence in everything we do, from product development to customer support.
  • Integrity: We uphold the highest standards of integrity and transparency in all our interactions and business practices.
  • Community focus: Our solutions are designed with the community in mind, aiming to enhance the quality of life for all residents.
  • Innovation: We are committed to continuous improvement and leveraging the latest technological advancements to offer cutting-edge solutions.
  • Collaboration: We believe in working closely with councils to understand their unique challenges and co-create solutions that truly meet their needs.
 
About My Council Services

Our Services

At My Council Services, we understand the intricate workings of local government and the challenges faced in delivering essential services. Our platform offers a comprehensive suite of tools designed to streamline a wide range of service delivery areas, including:

  • Waste Management: Efficiently manage waste collection, recycling, and disposal.

  • Allotments and Public Spaces: Streamline the management of allotments, parks, and other public spaces.

  • Revenues and Benefits: Simplify the administration of revenues and benefits for residents.

  • Bereavement Services: Provide compassionate and efficient management of bereavement services.

  • Licensing & Regulatory Services: Ensure compliance with local regulations through streamlined licensing processes.

  • Online Services & Data Management: Enhance service delivery with online portals, web forms and MDM solutions.

  • Booking and Appointments: Facilitate easy booking and scheduling of council services.

  • Mobile Working: Enable council staff to work remotely and on-the-go with mobile solutions.

  • Environmental Health: Manage and monitor environmental health issues effectively.

  • Highways and Inspections: Oversee the maintenance and inspection of highways and infrastructure.

  • Self-Service CRM: Empower residents to access services & information through a user-friendly self-service portal.

  • Bespoke Modules: Customisable modules to meet the specific requirements of each council.

Training and Support

Our commitment to excellence extends beyond the software. We provide robust training and ongoing support to ensure that councils can fully leverage the power of our platform. Our team is dedicated to helping local authorities navigate the complexities of digital transformation, making the transition as seamless as possible.

Join us at My Council Services as we pave the way for a digitally empowered future for local governance in the UK. Together, we can transform the way councils operate, ensuring a more efficient and effective public service for all.

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