myCouncilservices
Building tomorrow’s
governments
myCouncilservices
Building tomorrow’s governments
About My Council Services
My Council Services (MCS), is an advanced, efficient and adaptable cloud-based solution tailored for local governments. We specialise in shaping government for a digital future, offering end-to-end digital processes to enhance efficiency, cost-effectiveness, and citizen satisfaction through cutting-edge features and innovative platforms.
About My Council Services
My Council Services (MCS), is an advanced, efficient and adaptable cloud-based solution tailored for local governments. We specialise in shaping government for a digital future, offering end-to-end digital processes to enhance efficiency, cost-effectiveness, and citizen satisfaction through cutting-edge features and innovative platforms.
Built with the GOV.UK Design System
Super charge customer service operations with familiar, intuitive interface and customisable designs.
- GOV.UK design framework
- WCAG accessibility standards
- Top usability
- Complete security
- Customisable to council’s branding
Built with the GOV.UK Design System
Super charge customer service operations with familiar, intuitive interface and customisable designs.
- GOV.UK design framework
- WCAG accessibility standards
- Top usability
- Complete security
- Customisable to council’s branding
Empowering council’s digital ecosystem with seamless integrations
- Bartec
- Microsoft Azure
- Google Analytics
- Whitespace
- Echo Veolia
- IdentityServer SSO
- Idox
- Alloy
- BlueBadge
- Mayrise
- Adelante
- Social media
- Gov.pay & many more
Empowering council’s digital ecosystem with seamless integrations
- Bartec
- Microsoft Azure
- Google Analytics
- Whitespace
- Echo Veolia
- IdentityServer SSO
- Idox
- Alloy
- BlueBadge
- Mayrise
- Adelante
- Social media
- Gov.pay & many more
Unlocking innovation in digital transformation for UK councils in all areas
Unlocking innovation in digital transformation for UK councils in all areas
Hear from our happy customers!
My Council Services enables better quality information to be collected about issues. There’s a huge benefit to receiving a map and a picture when something such as an abandoned vehicle is being reported. Rather than someone trying to describe it over the phone – instead we can show the actual location and see what the customer is looking at, making it much easier for our operatives to deal with. Read more
It’s a real game changer for us – customers can actually track the progress of their own enquiries regardless of how they contact us. We’ve never been able to achieve that before and we’re really starting to see the results of it. It’s not something that we’ve ever thought we’d be able to achieve so from my point of view it’s a big step forward. Read more
The system, for me, is the key thing for my staff. Other councils have their staff dip in and out of different systems but that doesn’t work for Swale. We want one system and we need it to do everything that our staff need to be able to do including integration with 3rd party systems. Read more